Error Messages:

"No Playable Sources Found" - Firefox (Android)

  • Our player does not officially support Firefox for Android. If you are viewing the Omnia Player using Firefox on an Android device, you might see an error that is similar to the one in the screenshot below. The main reason why our player does not work on it would be its lack of native support for MP4s or HLS streams. This explains why the Omnia Player will not work, because they are serving HLS streams with MP4’s as a fallback, but Firefox for Android can’t play either.

Solution: Use another mobile browser such as Google Chrome for Android

We support just about every other browser and device, but you can read more about the browsers and devices we support, along with the media formats supported by those browsers and devices, in the following support articles:
Browser & Device Reference
Media Format Reference

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